Monday 30 July 2018
Outlook Reported Error 0x80040201
Outlook Reported Error 0x80040201
PROBLEM
My coworker started getting an error message in his Outlook program (2007, I believe) whenever he composes an email and tries to send it. The error message would show in the Outlook Send/Receive Progress window:
Task _____@_____.com - Sending reported error (0x80040201) : Unknown Error 0x80040201
REASON FOR PROBLEM
My company switched our email storage from our own server to a third-party vendor. The email account type changed from Microsoft Exchange to IMAP in Outlook, so that affected the Outlook profile that was originally set up; in technical terms, the PST file got corrupted.
My company switched our email storage from our own server to a third-party vendor. The email account type changed from Microsoft Exchange to IMAP in Outlook, so that affected the Outlook profile that was originally set up; in technical terms, the PST file got corrupted.
SOLUTIONS
Apparently, there are two ways of solving this. I only had to use one way (the easier and simpler way), but Ill also include the second one which would fix any other issue that may affect Outlook.
SOLUTION #1 - The Easy One
While composing the email, look at the email address(es) listed in your emails To, Cc, and Bcc lines. Ensure that the email address(es) are included in the line like:
SOLUTION #2 - The Slightly Harder Way
First, make sure your hidden files are visible (See link #5), know where your PST file is (See link #6), and close Outlook. Search for scanpst.exe on your computer (Start > Find) and double-click it to launch the Inbox Repair Tool. Browse for the PST file, select that file, and click on Start to repair it. When its all done, click OK.
REFERENCE LINKS
Apparently, there are two ways of solving this. I only had to use one way (the easier and simpler way), but Ill also include the second one which would fix any other issue that may affect Outlook.
SOLUTION #1 - The Easy One
While composing the email, look at the email address(es) listed in your emails To, Cc, and Bcc lines. Ensure that the email address(es) are included in the line like:
Hancock, JohnAnd not just listed from your address book as:
Hancock, JohnIf only the name keeps appearing while you type the recipients name, use your arrow keys to select the entry with the missing email address, and hit the delete button on your keyboard. This will remove the entry and prevent you from selecting it accidentally. (See link #3 below for more details on deleting individual cached entries and a way to remove all cached entries.) The cached entries will rebuild on its own over time.
SOLUTION #2 - The Slightly Harder Way
First, make sure your hidden files are visible (See link #5), know where your PST file is (See link #6), and close Outlook. Search for scanpst.exe on your computer (Start > Find) and double-click it to launch the Inbox Repair Tool. Browse for the PST file, select that file, and click on Start to repair it. When its all done, click OK.
REFERENCE LINKS
- PC Review: forum post: getting error 0x80040201
- Exchange Master: FAQ 000024 - Error 0x80040201 reported in Microsoft Outlook when sending
- Exchange Master: FAQ 000032 - How to remove address entries from the Outlook Address cashe [sic]
- Hub Pages: How to solve sending reported error (0x80040201) error in Outlook?
- Windows: Show hidden files
- Microsoft Support: How to manage .pst files in Outlook 2007, in Outlook 2002, and in Outlook 2002 (To locate the PST file, in the "On This Page" section, click on "How to find a .pst file")
